Every Citizen Quartz watch purchased in Australia, New Zealand, Republic of South Africa and the South Pacific Islands from a Citizen Authorised Dealer, is accompanied by a Three Year Limited Warranty valid from the date of purchase. This Warranty applies to all Quartz watches giving superior protection and peace of mind to the consumer. Included in the first year of this Warranty is a one year International Guarantee.
We recommend a Citizen Watch in need of service be taken to a CITIZEN Authorised Service Centre. Any damage caused by repairs or alterations by unauthorised technicians may void your warranty.
What does your warranty include?
The Warranty includes watch movements. It does not include accidental damage to the finish of the case, crystal, bracelet, strap, stem and crown or other appearance parts caused by wear. The original Power Cell in the watch is a test Power Cell and is therefore not covered by the warranty.
Quartz watches rely on a small quartz crystal to keep accurate time. Using precise electrical pulses and resulting frequencies, Citizen watches are able to keep very accurate time when compared to geared timepieces.
Citizen Quartz watches are available from selected Arthur Kaplan Stores.